Prep Talk

IT Help Desk Tips

Posted September 12th, 2014

Since contact information is so volatile, we have made available to parents the capability to keep it up to date. Please access https://www.hermits.com  with your login credentials and update needed information. This document gives you the steps: https://www.hermits.com/resources/family-profile-information.  If you have lost your login information please request it from Mr.Garufi@hermits.com. Please email from your email address on record with the school. If your student’s  last name is different from yours, please provide his name and grade.

Here are some Information Technology self-help documents by category:

General IT document library: https://www.hermits.com/resources/technology-help-desk

Student iPad home setup: https://www.hermits.com/document.doc?id=2155

Student iPad WiFi connection to be done when on campus: https://www.hermits.com/document.doc?id=2108

iPad Program for 2014-2015: https://www.hermits.com/document.doc?id=2224

iPad FAQ: https://www.hermits.com/document.doc?id=2141

Visitor’s Access to GuestWireless WiFi services: https://www.hermits.com/resources/guest-wireless

General iPad and TabletPC documents: https://www.hermits.com/resources/ipad